Shipping policy

At Twerk Empire our goal is to offer you the best shipping options, no matter where you live.

Shipping in Finland:

Standard shipping in Finland costs 6,90 €. Shipping time is about 1-5 working days.

Shipping worldwide:

Cost of shipping depends on where you live (EU 14,90 €, the rest of the World 29,90 €). Shipping time is about 7-14 working days.

 

Payment conditions:

Paytrail is a secure payment method for you.

Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.
 
Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181 830
Business ID 2122839-7

E-commerce acts as a marketer of products and services and as a supplier of products to a customer. E-commerce takes care of legal obligations related to the trade as well as other self-defined obligations. If you wish to claim or return a product, you should contact the online store where the product is ordered.


Bank Payments:

You have access to payment buttons at all Finnish banks. You can pay with the payment buttons of Aktia, Danske Bank, Handelsbanken, Nordea, My Savings Bank, Cooperative Bank, POP Bank, Savings Bank, S Bank and Ålandsbanken. Paytrail Plc will appear as the payee on your bank statement, we will forward your payment to the online merchant. The online shop will direct you directly to your bank to make the payment securely.

When you use the Payment Order Service, you are bound by the following terms and conditions: Payment Order Terms.

 

Credit Card Payments:

You can pay online with Visa, Visa Debit, Visa Electron, MasterCard, Debit MasterCard and American Express. The e-commerce services include Verified by Visa, MasterCard SecureCode and American Express SafeKey. Paytrail Plc will appear as the payee on your bank statement, we will forward your payment to the online merchant. The online shop will direct you directly to your bank to make the payment securely.

 

Mobile Payments:

Mobile payment methods Pivo, MobilePay, Masterpass, and Transfer are application-based services that allow you to pay for online purchases by wire transfer from your account or card payment by accepting a payment in that application. In addition, Pivo succeeds with Transfer Transfers, which can be accepted by any application that supports Transfers.


Masterpass

Payment terms are available on the Masterpass website

Pivo

The terms and conditions are available on the Pivo website.

Pivo payment terms

MobilePay

Payment terms are available on the MobilePay website.

MobilePay payment terms

Masterpass

Payment terms are available on the Masterpass website.

Masterpassin payment conditions [PDF]

Siirto

Payment terms of Siirto-payments

OP:n yleiset euromaksuehdot

Siirto-palvelun käyttöehdot Nordealla [PDF]

 

Part payments and invoices:

Invoice and installment services through Paytrail Plc are provided by OP, Collector, Jousto and Mash (formerly Euroloan). Collector also offers invoice and installment options to corporate customers.

Please read the specific terms and conditions of the finance company that you will see when you accept the payment. By accepting the payment, you agree to the terms and conditions of the finance company.